Stmpify

How can we help?

Answers for guests and businesses. Otherwise, write to us.

For guests

How do I get a card?

Scan the QR code at the counter or look the business up in the app under “Entdecken” (Discover). Then tap “Karte holen” (Get card).

How do I get a stamp?

When you pay, tap “Vorzeigen” (Show). The team scans your code and gives you the stamp. It is on your card right away.

How do I redeem a reward?

When your card is full, show it at the counter. The team redeems the reward for you.

A stamp is missing.

Talk to the team on site. The business sees every booking on your card and can correct it.

How do I sign in?

With Apple, with Google or with a six-digit code we send you by email.

How do I remove a card?

Open the card and tap “Karte entfernen” (Remove card). The stamps on it are lost.

For businesses

How do I set up my business?

Open Stmpify Biz, sign in and follow the steps. Your business then appears in the app.

How do I set up my program?

Under “Programm” (Program) you set how many fields the card has, which reward it gives and how many stamps a purchase earns.

How do guests get the card?

Print the counter display with your QR code from Stmpify Biz, in A6, A5 or A4, and put it on the counter.

How do I give a stamp?

Open “Theke” (Counter), scan the guest’s code and tap +1.

A stamp was wrong.

Within 10 minutes you can take it back directly. Later, you cancel the booking under “Gäste” (Guests) in the guest’s history.

How do staff join?

You invite them under “Team”. Each person stamps with their own account.

Delete account

How to delete your account for Stmpify and Stmpify Biz.

  1. Open Stmpify and tap “Profil” (Profile).
  2. At the very bottom, tap “Konto löschen” (Delete account).
  3. Confirm with “Endgültig löschen” (Delete permanently).

Deleted

Your account with profile, all cards, stamps and the history. Immediately and for good.

Kept

Stamps you gave as staff for a business stay in its bookings, without your name.

Without the app

Write to kdmuth@stmpify.com with the subject “Delete account” and your username. We delete your account for you.

Any questions?

kdmuth@stmpify.com